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Sign up for Electronic Funds Transfer

Enjoy the Benefits of Enrolling in ePayment Solutions (EFT)

Providers interested in receiving their claims payments from HCP can enroll directly with Zelis Payments (formerly RedCard). EFT increases cash flow and enables you to receive claim payments quickly and efficiently by:

  • Providing 24/7 remote portal access
  • Matching billed to paid amounts – no need to wait for mailed Explanation of Benefits (EOBs)
  • Speeding up payments by 7-14 days
  • Delivering access to error-free data

To learn more, watch 4 Solutions That Will Increase Your Cash Flow and Improve Your Revenue Cycle on Vimeo.

Enrolling in EFT is easy!

Zelis Payments

Let Zelis Payments handle your enrollment! Simply call their Provider Enrollment team at (855) 774-4395.

If you prefer to enroll on your own: Register for a Zelis Payments account and follow the instructions on the page.

Once registered, you will be directed to the secure online provider portal for the first time, where you will be required to select a payment and data delivery method.

To enroll in direct deposit (VRA): You must be authorized to set up credit/debit transactions for your practice’s bank account. You will also need:

  • Provider corporate name and principal information
  • Bank account routing transit number (RTN) or ABA Routing Number

There is a nominal fee depending on payment volume. Since options can vary, it’s best that you contact Zelis directly to discuss options when signing up.

For enrollment questions, please read Zelis Payments frequently asked questions, email or call:

(855) 774-4395

Monday – Friday, 8:00 am – 7:00 pm EST

ePayment Center

ePayment Center (EPC) allows providers to request basic, free Electronic Funds Transfers (EFT) through the Automated Clearing House (ACH) network as well as Electronic Remittance Advice (ERA) in the HIPAA standard 835 layout.

Visit ePayment Center to complete the registration process.

For enrollment questions, please read the ePayment Center Quick Reference Guide and FAQs, email or call:

(855) 774-4392

Monday – Thursday, 9:00 am – 7:00 pm EDT

Friday, 9:00 am – 5:30 pm EST