HealthCare Partners (HCP) Independent Practice Association (IPA) is made up of more than 2,000 primary care providers (PCPs) and more than 5,000 specialists serving over 125,000 residents of New York, extending from Staten Island to Montauk, from Brooklyn to Westchester.
Founded over 20 years ago, HCP has grown to become the premier IPA in the New York Metropolitan Area. Our NY-based IPA is supported by the HealthCare Partners Management Services Organization (MSO) based in Garden City on Long Island, with nearly 250 staff members who offer clinical and administrative expertise to all of the HCP practices. By helping our practices, we let our doctors do what they do best – take care of patients.
Our goal at HCP is to foster an ever-stronger partnership with our providers and their patients through our commitment to transparency, communication and support. We exist to keep our providers independent so they can provide the best possible care to their patients. We do this by providing clinical and financial support and easing the administrative burden on our providers.
We are not an insurance company or health plan. We contract with insurance companies and health plans to support our providers in accessing the best coverage possible for their patients.
Providers and patients also benefit from our MSO support by gaining access to an array of programs and services such as Population Health, Case Management, Pharmacy, Member Advocate home visits, and Social Determinants programs and resources.
HCP leadership team has heard from partners, providers, and staff on how we can best support our physicians.
In the rapidly changing healthcare market, we understand that our physicians need financial stability and security. We also understand that providers have choices in the marketplace. It is our mission to provide them with the best value. Our ultimate goal is to ensure that our physicians can remain independent so they can focus on providing the best care possible to their patients.
For the first time in over twenty years, we are a physician-led organization. This helps us to understand more intimately the pain points our providers face. In moving our organization forward, our leadership team is focused on establishing best practices and delivering positive changes that will improve the work and lives of providers and patients.
Our providers and their office staff will see significant progress in the coming weeks and months, starting with the launch of our new website and followed by the rollout of new claims and reimbursement processes and more than 5,000 vetted Preferred Specialists. We look forward to working hand-in-hand with you to implement these changes. We always welcome any thoughts on how we can continue to improve.
HCP is one of the only IPAs in the NY Metro Area that accepts full-risk payer contracts. As such, HCP allows participation with other IPAs, but members of any full-risk contracts that HCP holds must remain with HCP.
HCP is committed to helping PCPs optimize their revenue and earn incentive bonuses, and we have employees on staff to assist providers and their staff. In addition, our support of CMS-driven reimbursement enhancements in primary care will also increase PCP revenue while proving patient outcomes.
Engaging with these 5,000+ specialists will allow you and other HCP providers to provide the highest quality outpatient care to your patients. As a PCP, you have the final say in who you refer your patients to. HCP has developed a pathway to facilitate access to Preferred Specialists to allow your patients to get the care they need without delay. However, Referrals and Authorization Requests for care by non- Preferred Specialists can be submitted online.
HCP is focused on ensuring members have timely access to the care they need. By reducing the Prior Authorization requirements for services performed in office-based settings we expect more timely care and a decrease in the need for patients to access hospital-based services.
The primary goal of our website is to provide comprehensive, accurate and timely resources to our providers, and their patients. The site includes information and tools to help providers and staff easily navigate the resources they use every day.
Transparency is one of our key goals on this site. You will find information and tools more easily and readily available.
The site will serve as a digital reference manual for our provider offices with step-by-step instructions on how to perform daily tasks all in one place.
Accessing HCP’s previous web address will redirect you to this site.