GeneralWho is HealthCare Partners (HCP)? How is HCP different from an insurance company or health plan?
Founded over 20 years ago, HCP has grown to become the premier IPA in the New York Metropolitan Area. Our NY-based IPA is supported by the HealthCare Partners Management Services Organization (MSO) based in Garden City on Long Island, with nearly 250 staff members who offer clinical and administrative expertise to all of the HCP practices. By helping our practices, we let our doctors do what they do best – take care of patients.
Our goal at HCP is to foster an ever-stronger partnership with our providers and their patients through our commitment to transparency, communication and support. We exist to keep our providers independent so they can provide the best possible care to their patients. We do this by providing clinical and financial support and easing the administrative burden on our providers.
We are not an insurance company or health plan. We contract with insurance companies and health plans to support our providers in accessing the best coverage possible for their patients.
Providers and patients also benefit from our MSO support by gaining access to an array of programs and services such as Population Health, Case Management, Pharmacy, Member Advocate home visits, and Social Determinants programs and resources.
In the rapidly changing healthcare market, we understand that our physicians need financial stability and security. We also understand that providers have choices in the marketplace. It is our mission to provide them with the best value. Our ultimate goal is to ensure that our physicians can remain independent so they can focus on providing the best care possible to their patients.
For the first time in over twenty years, we are a physician-led organization. This helps us to understand more intimately the pain points our providers face. In moving our organization forward, our leadership team is focused on establishing best practices and delivering positive changes that will improve the work and lives of providers and patients.
Our providers and their office staff will see significant progress in the coming weeks and months, starting with the launch of our new website and followed by the rollout of new claims and reimbursement processes and more than 5,000 vetted Preferred Specialists. We look forward to working hand-in-hand with you to implement these changes. We always welcome any thoughts on how we can continue to improve.
PhysiciansHow do I become an HCP Direct provider?
SpecialistsHow do I know if I am an HCP Preferred Specialist?
Prior Authorization ProcessHow will these changes, new processes, and tools affect the authorization process?
Our New WebsiteHow will HCP’s website help me?
Transparency is one of our key goals on this site. You will find information and tools more easily and readily available.
The site will serve as a digital reference manual for our provider offices with step-by-step instructions on how to perform daily tasks all in one place.
Accessing HCP’s previous web address will redirect you to this site.