It is the policy of HealthCare Partners, IPA and HealthCare Partners, MSO, its’ providers and affiliates to treat all patients and not to discriminate with regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability or veteran status.
If you think you were treated unfairly related to your health care because of your sex, sexual orientation, gender identity or expression, marital status, age, race, color, national origin, disability, veteran status or other basis, you have the right to file a complaint to the Office for Civil rights (OCR) at the U.S. Department of Human Services.
You can file a complaint online, by fax or in writing
Online: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf
Mail: https://www.hhs.gov/sites/default/files/civil-rights-complaint-form-0945-0002-exp-09-30-2019.pdf to:
Centralized Case Management Operations
U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Room 509F HHH Bldg.
Washington, D.C. 20201
Email: OCRComplaint@hhs.gov
For complete instructions on filing a complaint, what information to include, and to access the required complaint and consent forms, please visit the OCR website at https://www.hhs.gov/civil-rights/filing-a-complaint/complaint-process/index.html