Contact Us

Not Managed by HCP

For EmblemHealth Behavioral Health members: visit Carelon Behavioral Health.

For Humana members: visit humana.com

For Aetna members: visit aetna.com

For Elderplan members: visit elderplan.org

For Fidelis Care members: visit fideliscare.org

For Anthem members: visit anthembluecross.com

For Health Plus members: visit anthembluecross.com/ny/medicaid

For Centers Plan for Healthy Living members: visit anthembluecross.com/ny/medicaid

For UnitedHealthcare members: visit uhc.com/medicare

For VillageCareMAX members: visit villagecaremax.org

Overview of Referrals and Prior Authorizations

PCP Services NOT Requiring Prior Authorization

Specialty Care Services NOT Requiring Prior Authorization – PSN Specialists

Prior Authorization – Hospital & Facility Based Services

Prior Authorization – Preventive Care Services

Prior Authorization – Radiology Services

Prior Authorization – Injectable Medications

Prior Authorization – Lab and Pathology Services

Prior Authorization – Physical Therapy

The HCP Preferred Network Specialist lookup tool

Submit a Prior Authorization/Notification